§ 1 Scope
These Terms and Conditions ("Terms") apply to all contracts, deliveries and other services between STec (Owner: Simon Feldhusen), Theresenstraße 27, 65779 Kelkheim, Germany ("Contractor"), and its customers ("Client").
STec’s services are offered to both consumers within the meaning of § 13 of the German Civil Code (BGB) and entrepreneurs within the meaning of § 14 BGB, unless otherwise agreed in the offer or contract.
Deviating terms of the Client do not apply unless the Contractor expressly agrees to them in writing.
§ 2 Subject Matter and Contract Formation
The subject matter of the contract is the development of software, websites, web applications or other digital services by STec.
The presentation of services on stec-online.com does not constitute a legally binding offer, but an invitation to request an offer.
A contract is concluded by acceptance of an offer. The Client may submit a request via the contact form, by email, or via https://stec-online.com/brief. The Client then receives an individual offer. The contract is concluded when the Client confirms this offer, in writing or by email.
§ 3 Prices and Payment Terms
The prices agreed in the individual offer apply. Unless otherwise agreed, all prices are in Euro (EUR). STec applies the small business regulation pursuant to § 19 UStG (German VAT Act), therefore no VAT is shown. If this regulation does not apply, prices are plus statutory VAT.
Payment methods: The Contractor accepts payments by bank transfer and by card payment.
Due date: Invoices are payable immediately upon receipt without deduction, unless stated otherwise on the invoice.
Deposits: For projects with an order value above EUR 500.00, the Contractor reserves the right to request a deposit of up to 50 percent of the total order amount before the start of the project.
§ 4 Delivery Policy
Type of delivery: As STec provides digital services and software, there is no physical shipment. Delivery is made digitally by
Delivery time: Delivery dates result from the individual project plan or offer. Dates are binding only if expressly agreed in writing as binding.
Completion: The service is deemed delivered once the Contractor notifies the Client of completion and makes the work results available.
- providing files by email or download link,
- uploading to the Client’s web server,
- providing access via a version control system (e.g., GitHub).
§ 5 Acceptance
After the work results have been provided, the Client must review and accept the service within 7 business days or report justified defects.
If no feedback is received within this period, the service is deemed accepted.
§ 6 Right of Withdrawal, Cancellation and Refund Policy
No right of withdrawal for individualized work: Pursuant to § 312g (2) No. 1 BGB, there is no right of withdrawal for contracts for goods or software that are not prefabricated and for which an individual selection or determination by the consumer is decisive, or that are clearly tailored to personal needs. This applies to most of STec’s services.
Cancellation by the Client:
Refunds: A refund for services that have been fully performed and accepted is excluded, as the service cannot be returned due to its nature. In case of an overpayment (e.g., duplicate payment), the amount will be refunded without undue delay, at the latest within 14 days, to the original payment method.
- If the Client cancels before work begins, cancellation is free of charge.
- If the Client terminates the contract during the project, the Contractor is entitled to compensation for the services performed up to that point. Any deposits already paid will be offset against the services rendered.
§ 7 Client Cooperation Obligations
The Client must provide all data, content (such as texts and images) and required access credentials necessary for the project in a timely manner. Delays due to missing cooperation will extend agreed delivery deadlines accordingly.
§ 8 Data Protection
The Contractor processes personal data of the Client solely in accordance with applicable data protection laws. Further information on the type, scope and purpose of data processing can be found in the privacy policy on stec-online.com.
§ 9 Copyright and Usage Rights
Upon full payment of the agreed remuneration, the Client receives the agreed usage rights to the work results created.
Unless otherwise agreed, the Client receives a non-exclusive, worldwide and time-unlimited right of use.
§ 10 Liability
The Contractor is liable without limitation for intent and gross negligence.
In cases of slight negligence, the Contractor is liable only for the breach of a material contractual obligation. In this case, liability is limited to the typical, foreseeable damage.
§ 11 Force Majeure
Events of force majeure beyond the Contractor’s control, such as natural disasters, power outages, server outages, official orders or illness, release the Contractor from the obligation to perform for the duration of the disruption. Delivery deadlines will be extended accordingly.
§ 12 Final Provisions
The law of the Federal Republic of Germany applies.
The place of jurisdiction for all disputes arising from this contract is, to the extent legally permissible, the Contractor’s place of business in Kelkheim, Germany.
If any provision of these Terms is or becomes invalid, the remaining provisions remain unaffected.